1. What is the Hop-On app?

The Hop-On app is a mobile platform that facilitates easy and convenient transportation solutions, connecting users with available rides or public transport options.

2. How do I download the Hop-On app?

You can download the Hop-On app from the Google Play Store for Android devices or the Apple App Store for iOS devices by searching for 'Hop-On'.

3. Is there a fee to use the Hop-On app?

While downloading the Hop-On app is free, usage fees may apply depending on the transportation services you choose within the app.

4. How do I create an account on the Hop-On app?

To create an account, open the app and follow the registration prompts, which typically include providing your email, phone number, and setting a password.

5. Can I book a ride in advance using Hop-On?

Yes, the Hop-On app allows users to schedule rides in advance as per their convenience.

6. What payment methods are accepted on the Hop-On app?

The app accepts various payment methods including credit/debit cards, mobile wallets, and in some regions, cash payments.

7. How can I contact customer support for Hop-On?

You can reach customer support through the app's help section or by visiting our official website for additional contact options.

8. Is my personal information safe with Hop-On?

Yes, Hop-On prioritizes user privacy and employs strong encryption and security measures to protect your personal information.

9. What to do if I left something in a vehicle booked through Hop-On?

If you left an item in a vehicle, you can report it through the app, and our support team will assist you in recovering it.

10. Are there any promotions or discounts available on Hop-On?

Yes, Hop-On frequently offers promotions and discounts, which can be found in the app or on our website.